Friday, 10 July 2020
YouTube is the most popular video hosting website in
the world with most extensive catalog of online videos. The number of monthly
logged-in users on YouTube is about 2 billion. YouTube offers tremendous
opportunities to advertisers.
YouTube provides a wide range of ad formats and varied
targeting options to marketers, enabling them to effectively and easily reach
their target audience. It is important for marketers to use the right YouTubetargeting options in order to drive success to their YouTube advertising
campaigns. Using basic keyword and topic targeting at the start may not result
in success. Below are discussed some of the hand-picked ways that you as a
marketer can use for targeting on YouTube -
Custom Intent Audiences
This targeting option helps marketers in reaching new
customers on YouTube on the basis of the keywords used by the users to search
for products and services on Google.com. It is not necessary that these
audiences have any previous interaction with your brand. These are built from users
who have recently searched the keywords that were used by you for to creating
your audience.
Some of the great custom intent audiences that you can
test out for your video advertising campaigns on YouTube are -
· Converting
search queries - You can use your list of converting queries from your search
campaigns to display video ads to users who have searched for these queries.
· Converting
keywords – These keywords are not the same as converting search queries. You
can create a different audience based on these.
· Competitor
terms - These allow you to show your video ads to users that are actively
searching for your competitors.
· Best-selling
products - You can create an audience from your best-selling products. You can
easily find these products from the sales report of your e-commerce
platform.
Life Events
Life Events can prove to be a great targeting option.
It allows you to show ads to customers during life milestones such as starting
a business, graduating from college, changing or starting a job, getting
married, purchasing a house, retiring from job, etc.
These life events provide a great opportunity to
brands, which offer products or services needed in these moments, to
emotionally connect with consumers. For effective targeting via life events,
your video creative should clearly show consumers how your brand can help them
go through these milestones smoothly.
TrueView Discovery Ads
TrueView discovery ads appear on the search results
and watch pages on YouTube. YouTube is a huge search engine, next only to
Google.com. It allows users to conduct search for specific videos that they are
interested in. TrueView discovery ads campaign is unique as a video advertising
campaign as it is the only one in Google Ads that allows marketers to target
just the YouTube's search results page.
Combining keyword targeting with TrueView discovery
campaigns offers a great way to capitalize on user intent. By running TrueView
discovery ad campaigns, marketers can take over the top spot of the search
results page on YouTube.
Computer Vision-Powered Contextual Targeting
This is a highly effective YouTube targeting method
that enables marketers to dramatically boost the performance of their YouTube
video advertising campaigns. Computer vision enables AI advertising platforms to
detect and understand contexts in online videos. Faces, emotions, logos,
objects, activities and scenes in online videos can be detected with high
accuracy.
By using computer vision powered contextual targeting,
you can place your ad against the video content that is highly relevant to the
ad, i.e. your ad is fully in line with the content the user is actively
engaging with. As the ad shown matches the current interest of the user, the
chances of user viewing or clicking the ad are very high.
AI contextual targeting powered by computer vision
offers a very high degree of contextual relevance unmatched by other methods of
contextual advertising such as keyword targeting, which fail to fully reflect
the user’s current state of mind and cannot understand nuances in context.
The above-mentioned, hand-picked ways for YouTube
targeting will help marketers in effectively achieving their YouTube
advertising goals.
Monday, 6 July 2020
Beyond Black and White: The True Color of Brand Safety
23:02 Silver Push
Over the past few years, a lot of brand safety issues
have surfaced that have led marketers to review their brand safety measures.
The current coronavirus crisis has intensified the brand safety woes of
marketers, as most of the brands don't want ad adjacency to the content dealing
with morbidity and mortality.
Common brand safety methods used by marketers include
blacklisting and whitelisting. Blacklisting involves avoiding placement of ads
against content containing one or more blocked keywords. In case of video
content, a blocked keyword is searched in topic, title, description and
metadata.
Keyword-based blacklisting method is in reality not
that effective as it seems to be. It is marred by under- and over-blocking of
content. Research shows that because of the use of keyword blacklists, more
than half of the safe stories published on the major news platforms are being
incorrectly tagged as brand unsafe.
Keyword-based blacklisting method can lead to blocking
of completely innocuous content. This is because it fails to comprehend the nuances
in context, i.e. it is unable to understand the true context in which a keyword
is used. For example, if "alcohol" is the blocked keyword, then the
blacklisting method will not only tag a video featuring drunk and driving as
unsafe, but will also tag a video featuring a recipe in which alcohol has been
used as one of the ingredients, as unsafe.
Another problem with blacklisting is that universal
blacklists cannot be created. They have to be regularly updated and modified
according to the brands' requirements, current happenings and events, latest
news, countries, languages and culture. There is also a requirement to tweak
blacklists regularly on the basis of current safe content consumption patterns
of consumers, so that increased reach for the advertising campaigns can be
achieved. Overall, keyword-based blacklisting method is quite cumbersome to
implement as it needs a lot of fine-tuning. With this method, content under-
and over-blocking is a common problem, and this hinders marketers in getting
optimal results from their advertising campaigns.
A whitelist enlists content that has been labeled as
safe for ads to be placed against it. A whitelist provides a safe and trusted
environment to brands to advertise within. Curating a whitelist for advertising
on a video platform, for example for YouTube advertising, involves tagging
unsafe content at the keyword, topic, video and channel levels. Video-level
tagging helps brands to filter out unsafe videos from an otherwise safe
channel; brands do not have to blacklist the entire channel just because of one
or few unsafe videos.
Again, like keyword blacklists, whitelists need to be
regularly updated, otherwise the campaigns will not witness an increase in
reach, and brands will miss newer safe and engaging content for their ads; ads
will keep displaying against the same video content enlisted in the static
whitelist.
Creation of whitelists is not an easy process; it
requires a lot of curation by marketers, and is time-consuming and expensive.
As the whitelisting method limits the number of videos against which ads can be
placed, marketers are unable to take the full advantage of the true potential
of huge video hosting platforms like YouTube. The campaign's reach gets reduced
and the right audience does not get fully targeted.
The above-mentioned brand safety methods provide only
suboptimal brand safety and have significant limitations. A highly effective
way of ensuring brand suitability and safety is provided by contextual brand
safety method that makes use of AI and computer vision. AI-powered brand safety
platforms that deploy computer vision technology, provide high degree of
context relevance unmatched by keyword-based methods.
Computer vision can accurately detect contexts in
videos such as faces, objects, logos, on-screen text, emotions, scenes and
activities. Thus, it can effectively detect unsafe or harmful contexts in
videos without the risk of under- and over-blocking of content.
Amid the coronavirus pandemic, computer vision-powered
brand safety platforms enable brands to selectively block ads against
mortality-related coronavirus content, while allowing ad placement against
positive coronavirus content. Thus, brands can safely capitalize on the news
content; this is not possible with keyword-blacklists that fail to understand
the true context in which the keyword "coronavirus" is being used.
By using AI-based contextual brand safety method,
marketers can not only effectively block ad placement against recognized unsafe
categories, but can also custom define unsuitable contexts that are unique to a
brand. This helps them provide a fully suitable environment to brands for
advertising.
Computer vision enables marketers to go beyond
blacklists and whitelists in order to achieve brand safety in its true color.
Thursday, 2 July 2020
Synergistic Approach to Visual Content Moderation Is Both Effective and Efficient
02:49 Silver Push
Enormous amount of content in the form of images,
videos and text is posted on the world wide web on an hourly basis. As this
content is posted by users around the globe, the nature of the content is
highly heterogeneous.
User-generated content carries an immanent risk of
being inappropriate, harmful, offensive, or dangerous. This content can be
classified into the categories such as nudity, terrorism, hatred, child exploitation,
violence, misinformation, etc. and requires strict moderation.
Content moderation is commonly achieved through human
moderators. AI-based content moderation has also emerged and offers an
automated way to filter out inappropriate content.
The enormous and heterogeneous user generated content
cannot be moderated effectively and efficiently by using just one method of
moderation - manual or automatic. The best approach is synergistic, i.e. using
the combination of both human and AI moderation. Social media platforms are
increasingly using the synergistic approach for achieving optimum level of
content moderation.
By using the synergistic approach for content
classification and moderation, online platforms can enjoy the benefits of both
human and AI moderation - the intelligence, wisdom and judgement of human
beings, and the capability of AI-powered platforms to evaluate enormous amount
of content in no time.
AI content moderation platforms powered by computer
vision makes image and video moderation highly efficient. Computer vision can
detect faces, emotions, objects, logos, on-screen text, actions and scenes in
the images and videos with high accuracy. Such platforms can determine whether
the images or videos should be reviewed by a human content moderator or not.
Thus, human moderators are saved from filtering out large volumes of content
themselves; this also saves them from viewing mentally disturbing content in
large quantities on a daily basis. They can look only at the images and videos
flagged by the AI platform and make a publishing decision. The decision taken
by the human moderator feeds back into the algorithm, but the reason for the
decision does not.
AI makes content moderation much easier for human
moderators. By considering a number of factors, an advanced AI content
moderation algorithm can calculate a relative risk score to determine if a
user's post should be posted immediately after creation, reviewed before
posting, or should not be posted. This relative score can then be used by human
moderators while making a publishing decision.
Although AI content classification and moderation
enables online platforms to hire less number of human moderators, the need for
human moderation will always remain and is indispensable. Without human
moderators, accurate content moderation is not possible. Only human content
moderators can make decisions that lie in the gray areas of decision-making,
view a user's content from a subjective perspective, understand cultural
context of content, etc.
Armed with a computer vision powered video and image moderation platform, human content moderators easily identify and filter out
inappropriate visual content from large volumes of user generated content
posted on online platforms.
By following a synergistic approach, which involves
using both AI and human moderation, online platforms dealing with loads of user
generated content can achieve efficient and effective content moderation.
Tuesday, 30 June 2020
Which Is Better for Your Business – Manual or AI Visual Content Moderation?
02:55 Silver Push
Visual content moderation is important for businesses
or brands, especially if they have to deal with a lot of user-generated visual content.
Any association with inappropriate content can damage their reputation, weaken
consumer trust and result in decrease in sales.
Traditionally, visual content classification and moderation
has been done manually. But with the advent of AI, automated content moderation
platforms have emerged. These platforms make use of computer vision and provide
an effective way for image and video classification and moderation.
Whether a brand or business should moderate visual
content manually, use AI-powered automated content moderation or augment manual
moderation with an automated one, depends on a number of factors. These factors
are discussed here below –
Source of content
In order to build brand recognition and consumer trust,
more and more brands are now allowing user-generated content on their own platforms.
However, user-generated content is potentially risky and can include inappropriate
matter that can be highly damaging for the brands. Although brands can dictate
their content posting guidelines to users, they do not have actual control over
what a user is posting. Moderating such content is a must for brands. As there
are high chances of user-generated visual content being inappropriate or unsuitable,
brands should opt for computer vision-powered video and image classification
and moderation platform.
If in case, most of a brand’s visual content is not
user-generated, but is sourced internally or from highly trust-worthy third
parties, then for such a brand, video and image moderation can be performed
manually by hiring human content moderators and there is a lesser need for an
automated system.
Volume of content
For brands that have to deal with a good volume of
visual content, especially user-generated content, manual moderation does not
work effectively and efficiently. They should make use of computer
vision-powered image and video moderation platforms.
AI-powered systems can tackle enormous content volume
with a high degree of accuracy. Computer vision technology effectively
classifies and tags visual content at scale. Such automated systems are not
plagued by human errors, can work continuously unlike human beings, and their
algorithms get self-trained from the data they handle.
Nature of content
An automated AI content moderation platform can
effectively filter out content such as “not safe for work” images and videos,
and other forms of inappropriate, offensive or dangerous content, but it falls
short when it comes to filtering out misinformation. Here, human intervention
from human content moderators is required.
User-generated visual content can be highly mentally disturbing
for human content moderators. Filtering out such content through automated
computer vision powered content classification and moderation platform is the
best way to prevent ill effects on mental health.
Hiring a large number of human moderators is quite
expensive and may not be feasible for businesses with small budgets. Also, in
most of the cases, as discussed above, manual moderation is less effective than
computer vision powered visual content moderation.
For brands or businesses that have to handle a large
amount of user-generated visual content, computer vision-based content
moderation is much better than manual moderation in terms of accuracy,
effectiveness and efficiency.
Our New research shows that 90% marketers consider brand safety a serious problem.
02:38 Silver Push
Brand marketers and Agency Heads across Southeast Asia believe ad
placements across harmful content damage brand perception and result in revenue
loss.
The brand safety crisis, that first caught
the attention of advertisers in a major way back in 2017, is even more real
today. With millions of pieces of user generated visual content added to video
sharing platforms daily, brand safety has taken centre stage in the advertising
world.
Like every crisis, this has also resulted
in practical and workable solutions that have provided a semblance of control
to advertisers in varying degrees. However, some of the most widely used brand
safety measures including blocklists, whitelisted channels/pages, third-party
measurement and brand safety specialists, bring along their own set of
efficiencies and pitfalls. A debate that gained more weight recently as
Coronavirus topped keyword blocklists, squeezing ad revenues and killing brand
reach.
In In an attempt to understand how leading
marketers and brands perceive and mitigate brand safety risks, we surveyed 160+
agency heads, business leads in media and brand marketers in Southeast Asia.
This survey report
highlights some of the brands’ biggest challenges with available brand safety
measures and a pulse on the growing importance of and readiness for brand
suitability. Key highlights from the report include:
·
Video platforms offer more
brand safety controls, but continue to remain brand unsafe, with Tik Tok
leading followed by Facebook and YouTube. This was further solidified with
another research when earlier this year Silverpush analysed ~15 million videos
across video sharing and hosting platforms in SEA, and found nearly 8–9% of all
content as brand unsafe: featuring violence, smoking, adult, and extremist
content. Which means that 1 in every 10 video ad placements can potentially be
across harmful and damaging content.
- ~90% industry professionals believe unsafe exposure impacts brand perception negatively, and 62% believe the extent of this damage is highly negative.
- ~60% respondents believe brand safety risks can result into revenue loss ranging from reduced buying to complete boycott of the brand
- Blocklists and whitelists remain top brand safety measures. NLP based technologies and in-video context detection are emerging.
- However, 60% said that using current brand safety measures result in inability to reach specific audience
- ~63% industry professionals stated lack of customized exclusion filters that can meet unique brand needs as the most pressing brand safety challenge, highlighting the importance of brand suitability.
The report further talks about how
challenges of the current brand safety measures resulted in killing reach and
monetization during COVID-19. And further highlights the growing importance of
brand suitability, solutions brand and agencies seek, and the emergence of AI
powered context detection technology.
Access the full report here.
Friday, 26 June 2020
Contextual Targeting Enables Marketers to Deal with Unpredictable Consumer Behavior
03:17 Silver Push
Amid the coronavirus pandemic, marketers are
witnessing a dramatic shift in the behavior of the consumers. Consumers are not
behaving in the way that marketers have expected them to do. Their behavior has
become unpredictable, inconsistent and erratic.
For example, consumers have stockpiled grocery items in
their pantries during the lockdown period to the extent that demand has
surpassed supply. Consumers have either made a large number of visits to
grocery stores or frequently procured essential items from e-commerce websites.
Marketers have observed that consumers are showing
less loyalty to brands, as they are filling up their pantries by buying
products they require from any brand. They just want to make sure that they
have enough goods to meet their requirements for a long time.
This new behavior pattern exhibited by consumers has a
good amount of deviation from the normal consumer behavior that the marketers
are accustomed to. Before the coronavirus pandemic, marketers could easily
predict consumers’ behavior and show them ads on the basis of the behavioral
data tracked and collected by them.
This form of advertising, known as behavioral advertising, makes use of third-party cookies and collects user data such as
websites visited, webpages viewed, time spent on website/web pages, visit
frequency, clicked links, products viewed, purchase history, etc. This data
helps marketers to create rich profile of consumers. But in the difficult times
such as the coronavirus pandemic, when consumers do not show consistent
behavior, the third-party cookies and consumer profiles created by marketers
fail to predict what a consumer will be interested in buying next.
Marketers also rely on geo-targeting for serving ads
to users. Geo-targeting refers to the practice of delivering ads to consumers
on the basis of their geographical locations. It is often used by marketers for
advertising to local prospects and help local businesses that depend on foot
traffic such as restaurants and brick-and-mortar stores to increase sales. But
during the coronavirus crisis, geo-targeting is also not delivering success to
marketers as people are refraining from going out of their homes except for
essential items.
Thus, consumers’ behavioral and geographical data,
which is considered highly valuable by marketers under normal circumstances,
loses its importance during the times of a crisis, as its use fails marketers
in achieving targeted results.
In this scenario, it is the contextual targeting that
acts as the savior for marketers. Contextual targeting has emerged as a very
effective way of advertising. Contextual targeting involves placement of ads on
the basis of the content the user is actively engaging with and has nothing to
do with users’ past behavior, purchasing habits, and their locations. It makes
use of the context of the digital content that a user is consuming rather than
his or her data profile.
Traditional contextual targeting based on keywords and
topics has produced results less than optimal as it involves contextual fails.
For example, if an ad of a burger appears against the content talking about the
harmful effects of fast food, then it will severely harm the image of the
burger brand.
But this is not the case now; the advent of new
technology has changed contextual targeting radically. AI-powered contextual
advertising that makes use of computer vision has emerged as the smartest and the
most effective way of using context for targeting audience. Through computer
vision, in-video contexts such as faces, emotions, objects, logos, actions and
scenes are detected with high accuracy, enabling marketers to serve ads on the
basis of what the user is interested in at the moment. With computer vision
powered contextual advertising, the chances of user clicking or viewing the ads
are very bright.
During the coronavirus pandemic, not only the
consumers’ behavior has become erratic, they are also overwhelmed with the coronavirus
content. They do not want to see brand messages appearing next to mortality-related
coronavirus content. For marketers, it is a challenge to distinguish between
safe and unsafe coronavirus content. Computer vision powered contextual
advertising not only provides highly context relevant ad placement, but also
accurately filters out harmful, unsafe or unsuitable content such as mortality-related
coronavirus news. Apart from the recognized unsafe categories, marketers can custom
define unsuitable contexts unique to each brand. Thus, computer vision-based
targeting ensures true brand suitability.
In crisis such as coronavirus pandemic, when
consumers’ past behavior data becomes useless for marketers, computer
vision-powered contextual targeting serves as the most effective way to serve
ads in a truly brand suitable environment.
Wednesday, 24 June 2020
Achieving Intelligent Content Moderation Through Computer Vision
04:30 Silver Push
The quantity and diversity of content on the internet are
increasing dramatically. Loads of content in the form of videos, images and
text is daily added to the internet by the users around the world.
Online platforms such as social media sites, e-commerce
sites, dating and matrimonial sites, online communities, chat rooms, forums,
etc. make maximal use of the user-generated content.
For brands, user-generated content is an important
tool for building recognition and trust, as content about brands generated by
consumers is deemed highly trustworthy by other consumers. For brands,
user-generated content can come in the form of social media posts, blog comments,
posts on forums, feedback, testimonials, etc. User-generated content serve as a
form of brand promotion by consumers themselves. Majority of consumers take
user-generated content into account when judging the quality of a brand and while
making a purchasing decision.
Although the user-generated content is the fuel that
powers the internet, it carries an inherent risk of being inappropriate, objectionable,
harmful, dangerous, or offensive. Such a content can hurt the sentiments of
people, cause people to form negative opinions, promote terrorism, damage
reputation of brands, and can have other dire consequences.
An effective solution to this problem is provided by
content moderation. Content moderation involves scrutinizing and filtering the user-generated
content according to the guidelines adopted by a web platform.
Although manual content moderation works fine when the
volume of content to be moderated is small, the process becomes highly
cumbersome when large volume of content loaded on a daily basis is to be
handled. Moreover, manual text, image or video moderation is plagued by human
errors.
Automated AI-powered content moderation platforms can
easily handle very large volume of content with high accuracy. These automated platforms
make use of computer vision for content classification at scale, significantly
reducing human intervention. Computer vision detects faces, emotions, objects,
on-screen texts, logos, activities, and scenes in images and videos with high
accuracy.
Computer vision powered content moderation platforms
involve building of image classification models for image moderation and video
classification models for video moderation.
For image classification, several category-specific
models are built. The classification component of each category model gives a
binary prediction, i.e. it predicts whether an image should be classified as
belonging to that category or not.
A category-specific model is trained on a very large
number of images. Training, validation and test datasets with positive and negative
examples for that category are deployed. For the purpose of training, labeled
images are obtained from the following sources – collection of internally
labeled images, search engine results for relevant queries with filter set to
show only images labeled for reuse and modification, and synthesized images.
For testing these category-specific models, both
offline and online cross-validation are performed. Offline testing is performed
against a cleanly labeled and reliable dataset.
For evaluation of the performance of the classification
models, the following metrics are considered - classification accuracy,
precision, recall rate, false discovery rate, and false rejection rate. The
recall rate denotes the accuracy in detecting images that should be flagged
while the false rejection rate gives the percentage of the images that have
been falsely rejected.
To make the final decision on an image, an ensemble
model based on the aggregated predictions of different category-specific models
is used. An image gets the final approval only after it has been approved by
all of the category-specific models.
Based on the customers’ requirements, AI-powered content
moderation solutions make use of custom-trained and tailor-made content
classification models. This allows the use of customer-specific categories and
tags.
Using computer vision technology, effective content
moderation can be achieved at scale with minimal human intervention, while
avoiding under- and over-moderation of content.
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